Returns & Exchanges

At Te Koop, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy for all unworn apparel and accessories. Please ensure items are returned in their original condition with all tags attached to qualify for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all original designer tags and labels are still attached.

3

Attach the Label

Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.

4

Ship and Track

Drop off your package at any authorized carrier location; you will receive an email confirmation once your refund has been processed.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing